Review for Synergy Power - CA

Office location: 1118 Tulane Ct, Livermore CA, 94550

01/23/2025
Terrible experience El Cerrito, CA

Money grab

After months of delay due to back order issues, a battery suddenly appeared towards the end of December & an installation appointment was scheduled. There was no coordination with PG&E, therefore my system is still not operational. I made several attempts to reach someone; one person laughed at me and said to call my sales representative, however, the operator told me that he was my new sales representative. I used the chat option (live person, not bot) on the website and requested to speak to someone authorized to discuss my concerns and they disconnected. I have now paid over $29,000, system is not functional and apparently no one is responsible.