Review for West Coast Solar

Office location: 2155 Elkins Way, Brentwood California, 94513

12/06/2024
Scott Brentwood, CA

Did not finish the Installation

DO NOT DUE BUSINESS WITH THIS COMPANY!!!!!!They started an Installation for me on September 3 2024. The salesman Darrin Chamberlin said it should start in July. The work that you can see is top notch. The issue is they apparently did not install it to code. The city inspector came out and stated that the batteries need to be spaced 3 feet apart. At that point it seems that West Coast Solar has walked away from the job. Everything installed just incorrectly. I have contacted Bobby who told be he needed to look into this further since UL says these can be install closer together than 3 feet. I did my own research and found that NFPA 855 states they have to be at least 3 feet apart. I did talk with Melissa Mena who has been basically worthless. She gave me a number to call that seems to never be answered. So now I have to look into legal remedies. I am looking to see if I can find any criminal intent so I can bypass mediation. Otherwise it looks like I am going to have to file a claim with the CA Contractors State Licensing Board. I probably have to find someone else to come in and bring the installation up to code. All of this because I wanted to stay with a local company.