Review for Sprightful Solar

Office location: 1820 North Corporate Lakes Suite 305, Weston FL, 33326

09/02/2024
Jane Boynton Beach, FL

Reliability and excellent customer service

We had solar panels installed on the roof of our home 5 years ago by Sprightful Solar and we couldn’t be happier with the experience. From start to finish, the team demonstrated professionalism and commitment to quality. The solar panels they installed have consistently delivered excellent performance, generating a robust and reliable output of electricity, sufficient to power the AC even in the hot summer months, the hot water heater and two electric vehicles. We’ve been very impressed with the efficiency of the system, the noticeable reduction in our energy bills, and achieving energy independence from FPL. One of the standout features of Sprightful Solar's service is their dedication to honoring their warranty. Last month, we encountered an issue with one of the solar panel optimizers. Naturally, I was very worried and concerned as this is the 5th year, post solar panel installation. The faulty optimizer had caused the solar panels to be non functioning, but the moment I contacted Pablo, the founder of Sprightful Solar, his team was quick to respond (what a relief!) and he was genuinely concerned to resolve the issue swiftly. Sprightful Solar replaced one of the optimizers and collaborated with Solar Edge to check on the inverters and resolved the problem. Pablo not only addressed the problem promptly, he also came in person to ensure that the system was functioning at its best before he left. It’s rare to find a company that not only delivers a great product but also provides such a dependable post-installation support. What truly sets Sprightful Solar apart, is their commitment to reliability and customer satisfaction. Their proactive approach was impressive. They didn’t wait for me to follow up or chase them down. Instead, they kept me informed throughout the process, which made me feel valued as a customer. They went above and beyond to make sure I was completely satisfied, demonstrating that they stand by their products and their promises. If you’re considering a solar installation and want a company that not only delivers quality products but also provides exceptional support long after the installation, look no further than Sprightful Solar. Their reliability and customer-centric approach have made me a loyal supporter for their services. Highly recommended!