Office location: P.O. Box 231995, Encinitas CA, 92023
08/22/2024
Ronnie
San Diego, CA
Adam and his customer service is horrible we’ve called him so he could help us download the app and monitor our system. When he arrived he had a problem connecting to our Wi-Fi and had no patience and said he didn’t have the time to deal with it. We called him several times over the next several months and receive no response from him. Now 4 yrs later we had we contacted a friend who is very knowledgeable in I.T. and solar systems. He came over and called Enphase to report a problem, they tell us that our system has been down for the last 4 years. So, in the last 4 years, I’ve paid SDGE around 10k. Do yourself a favor and research the Solar company that you hire.
System size (kW): 6
System price: $28,000
Year installed: 2020
Price include the Federal Tax Credit or incentives: Yes