Review for Fastrac Energy Services

Office location: 10696 Haddington Drive Suite 130, Houston TX, 77043

06/26/2024
William Wright Fort Worth, TX

Doesn't care

We had our system installed in 2001. We were promised a whole house system and that's what we paid for. For the first two years my electric bill, it's almost as high as it was before the panels. This was the first year that we had lower payments and a couple of credits. Now suddenly our system went out and they want $250 just come out and look at it. We have a warranty that is supposed to cover labor and materials, but we were told that doesn't matter they charge $250 period and it was impossible for them to wave it. So stay away from this company and vivint. Vivint sells the product and Fastrac installs it.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 32

System price: $50,000

Year installed: 2021

Price include the Federal Tax Credit or incentives: Yes