Review for Lumina Solar

Office location: 3600 Commerce Drive Suite 601, Baltimore MD, 21227

05/07/2024
E Francois Parkville, MD

Great company, excellent results, happy customer

I recently had my solar system installed my Lumina Solar. I went with a 20kW system that consisted of 50 REC Alpha Pure 405W panels with Enphase iq8+ microinverters. Since I'm located in Maryland, I opted to forgo battery storage and may add it at some time in the future. My system was installed in December 2023 and I waited a full 6 months before posting my review of the company and the outcome of my installation. Cost - First and foremost on everyone's mind. Lumina did no disappoint. They were THE best priced local company out there with no haggling necessary. Only Tesla was cheaper, but they had issues with meeting my schedule and use string inverters. Customer Service - This should be next on anyone's list. I worked with Alison Sanders and would recommend anyone contacting her and having her work on with you through the process. She made this whole, very confusing, process so much easier. I did not have to do anything but agree to their design and sign. She made sure my HOA, utilities, county, etc were all out of the way for me. Her team did an excellent job with arranging site visits from all necessary entities. I just had to agree on a time. Whenever I had one of a million questions, she was quick to respond. While I am happy with my customer service experience from Alison, I am quite confident that the folks at Lumina ensures everyone gets this same level of service regardless of who is helping you. Installation - absolutely no complaints here. No leaks, contractors were prompt and on time. The work completed was extremely neat. I have white walls where they installed my disconnect inside, I did not even have to repaint. Additionally, they went the extra mile to ensure I had no exposed conduit on my roof by using a preinstalled flexible cable in my attic. Outcome - the final touch. I have been getting my bills and so far I have not had to pay anything except the minimum delivery charge of around 9 dollars. It's been 6 months and there have been no issues with leaks on my roof, which I did not expect anyway. If you are on the fence about installing solar and you can afford to do it without financing. GO FOR IT! If you are looking here for the best company to use, in my opinion that would be Lumina Solar.