04/30/2024
Sally
Fort Worth, TX
Salesman mad it sound so great I would never pay electric bill and I’m only leasing so I can get them removed any time for a fee of 500 not true !!!! I’m saving for retirement so I thought this would be great nope I’m paying 100 dollars more for electricity!! We called salesman it of course he not calling back we are on our 3 month panels only saved us 31 dollars !! Hoping in time it will work out but I do t think so .so don’t do it
System size (kW): 30
Year installed: 2024
Sunrun Inc. reply
05/02/2024
We appreciate you taking the time to reach out to us, Sally. Typically monthly savings will vary depending on your usage patterns. Our team is more than willing to take a closer look into this to help make the most of your savings. In order for us to help you further, please send a message to resolutions@sunrun.com with your service address so we can confirm your account and assign an Escalation Expert to your case. Thank you! We look forward to turning your experience around.