Review for Semper Solaris

04/23/2024
Tony Kuri Highland, CA

Run like the rest of them

I'll keep it short and simple. You will get the best service and communication until you sign on the dotted line. After that, don't expect anything else. Took a year and a half to to finish a project scheduled to be done in 3 months. Repeated calls, texts, and emails to my sales consultant and project manager went unanswered. The roofing on the pergola over my back patio was supposed to be included in the roofing replacement and was never done...BUT I PAID for it. After reading some of these comments, I'm shocked and I guess relieved that at least my roof didn't leak this past winter as many others have stated. Oh, and concerning their deceptive slogan...they may be veteran OWNED as in the owner(s) and maybe some of the top brass might be former military but they are not veteran OPERATED so don't think you're being patriotic and supporting our military or American workers then be surprised when you find out the roofing and solar companies that get sub-contracted to actually do the work are pretty much day laborers probably scooped up at your local Home Depot (luckily, most of them are nice and do good work). OK...maybe not so short or simple. Now to contact my lawyer to get a refund on the unfinished work on this project because as of 4/23/24, the chat and email functions on the Semper Solaris website are disabled and the only option is to call...and I'm not sitting on the phone all day to get ignored like I have in the past.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 3

Year installed: 2019