Office location: 8029 W Riggin Ave, Visalia CA, 93291
04/22/2024
Vincent crain
Visalia, CA
Not a good experience overall had lots of problems. They gave me a quote to roof my house but not the whole thing and don't make that clear what's so ever. Not only that thier roofers damaged the part they didn't roof and I now have a leak. Do nor recommend this company at all will infante be telling people from here out to go elsewhere. Smh.
System size (kW): 5
Year installed: 2023
Sunrun Inc. reply
04/23/2024
We appreciate you letting us know about the roof leak, and we are genuinely sorry for the inconvenience it has caused you. Our team is here to assist you promptly. We've located your account and have assigned an Escalation Expert who will review your account and reach out to you as soon as possible to look into this further for you. If you have any questions in the meantime, please send a message to resolutions@sunrun.com. Thank you, Vincent