Review for Sunnova

04/19/2024
Sullivan's Pensacola, FL

Help with emphase app on cell phone and computer.

Friday, April 19, 2024 I have just installed storage batteries for my solar system, and I could not understand the app on my cell phone. I called customer care spoke to KEVIN PALMA. He was very helpful and patient. He walked me through and answered all my questions. I wish all people on the phone were as professional as KEVIN is. Thanking You, Wenda Sullivan

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 20000

Year installed: 2024

Sunnova reply 04/22/2024
We will be sure to inform Kevin Palma of this possible feedback! He appreciates the positive message!