Office location: 5777 Olivas Park Dr, Ventura CA, 93003
04/13/2024
Pete
Buellton, CA
We inherited this system and we were promised lower monthly bills and we would not have a big bill to pay PG&E. All lies. Sunrun monthly billing has gone up every year abd our PG&E monthly bills are in the hundreds. At the end of the year we end up with a yearly upcharge in the three to four thousand range. Making our yearly expenses in the eight to ten thousand dollar range. Sunrun is deceptive and has hidden fees. Not a good company to do business with. Stay far away from these thieves.
System size (kW): 12
Year installed: 2019
Sunrun Inc. reply
04/16/2024
Thank you for reaching out to us, Pete! Your monthly savings may fluctuate based on your usage patterns. Rest assured, our team is dedicated to assisting you and are here to ensure you are optimizing your savings potential. Please send us a private message with your service address to resolutions@sunrun.com. Once we confirm your account we will assign a dedicated Expert who will be taking a closer look into this. Thanks!