04/12/2024
Mary Porter
Port Deposit, MD
This is the worst company that I have ever had to deal with. My panels are producing but not sending the information out. I was told that they needed to get a new part. That was three weeks ago and still waiting. In the mean time you have to pay for the panels and a huge electric bill. They do nothing and don’t care.
System size (kW): 10
Year installed: 2018
Sunnova reply
04/12/2024
Hi Mary Porter, We are sorry to hear about your negative experience, as we are committed to providing the best service possible. We look forward to the opportunity to address your concerns and ensure that you have a positive experience with us. Thank you for your patience.