Review for Lumina Solar

Office location: 3600 Commerce Drive Suite 601, Baltimore MD, 21227

04/11/2024
JLF Rockville, MD

Very satisfied

Lumina installed my solar system about three weeks ago, and it is already up and running. The experience from day 1 -- sales representative, schedulers, installers, etc. -- was excellent on all counts. Installation went according to schedule with no hiccups. I chose Lumina as the first among three firms that I investigated, and received bids. In addition to be the best value for the money in terms of the quality of panels, microinverters, installation hardware, critter guards., I found them to be the most honest regarding estimating real production given shading cover on the south side of my house. Another firm suggested that their proposed system would deliver 100% of capacity, which was not the case. Still another firm wanted me to cut down some trees (a non starter). Lumina also used the Aurora solar modeling software in which the Lumina representative worked with me (interactively) to develop the best design given the tree cover, roof angle, etc. We were able to test different designs in which we varied the number of panels, their placement, etc. There was no hard sell pressure, and the sales rep. explained with detail and clarity all issues related to warranties, risks, solar bonds, Maryland grants, and federal tax credits. The price paid was the price quoted. I should state that my goal was never 100% coverage of my electricity consumption. I will be happy with 70%. Finally, as the case with all solar companies Lumina runs a financial model estimating the number of years until payback of the investment (due to savings in one's electricity bill). While Lumina's model is sound, it does not account for the cost of money (discount rate). However, this is not a criticism. I know of no other company that uses a discount rate in their modeling.