Review for ION Solar

Office location: 641 Lynnhaven Pkwy, Virginia Beach VA, 23452

04/06/2024
Anita Llewellyn Chesapeake, VA

Worst company for issues after sales

We had solar installed in 2019. We have had problems with production not reading for years and cannot get it completely corrected. Last summer(the highest production months) we were down resulting in paying high energy bills, not being able to sell srec so we got hit double. One of the ones who came out after waiting months said it has to be in our wiring because it keeps blowing fuses. He also recommended a new combiner because he thinks mother board is overheating during high production days but never looked into it, replaced 30 amp fuse with 60 amp and it got us through winter, but now we are at the same point with more sun we have blown fuse. I would never recommend this company to anyone.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 9

System price: $37,910

Year installed: 2019

Price include the Federal Tax Credit or incentives: Yes