Office location: 20 Greenway Plaza, Houston TX, 77046
04/06/2024
Tom
Carlstadt, NJ
System ID# OOGRLO, NJ, 07072 I wanted to bring to Sunnova's attention of a major issue we have been having with pigeons. There is a large number of pigeons that have decided to make the roof, specifically under the solar panels their home. It seems they have built nests and have become a serious nuisance to not only us but the neighborhood who we are receiving complaints from. Our home, lawn, driveway, vehicles and anything in the vicinity is continuously covered in bird droppings, in addition to eggs being dropped from the roof. I would have to assume that in addition to this they must be causing damage to the solar panels in some way. We have small children and with the amount of pigeons, their excrements ,their size and constant flying up and down we feel that they have become a danger as well. It is not a good situation. All I want is sunnova to help with the situation and foot part of the bill to add critter guards.
System size (kW): 38
Year installed: 2015
Sunnova reply
04/08/2024
Hello Tom, we appreciate your continued engagement with us regarding this matter. Please know that your account is currently under review by our team. As soon as we have an update regarding your case, we will reach out to you. We appreciate your patience and understanding throughout this process.