Review for Meraki

Office location: 2601-D N Main St, Roswell NM, 88201

04/03/2024
Jerry Martinez Santa Fe, NM

Incomplete Contractual Agreement

I was contacted by a Representative of Meraki Solar (Jacob Pacheco) in 2022 in order to install solar panels at my residence. An agreement was made with Meraki and (18) panels were installed completed in October 2022 by a subcontractor (Solcius Solar). A loan was obtained with Sunlight Financial and has been paid in full. On 1/17/2024 I began to have problems with panels #13 & 14 as they were not producing on my NEP manager system. I continuously tried to make contact with Solcius in order for them to resolve the problem. I finally found out the Solcius had filed for bankruptcy the earlier part of 2024. At this time, I have been communicating Meraki for a solution to this problem. Meraki has advised that they are aware of Solcius filing for bankruptcy but have not made a decision as to what is to happen with the customers of Solcius which they subcontracted too. I will continue to communicate with Meraki until a decision is made.