Review for Meraki

04/02/2024
LaMonica Smith Tallahassee, FL

Avoid this company

If I could go back to when Mark Chambers and Austin Whitley came to our home in Tallahassee, FL that was purchased April 2023 I would've told them NO. I really didn't want solar panels, but my fiance thought it would be a good idea. I should've stuck with my gut feeling. This is a big a** scam. Those two guys came into our home, talked very nice like good salesmen always do and convinced us that this would be a great investment. These panels were installed 10/19/23, turned on 11/08/23 and a panel had to be fixed 12/13/23. We NEVER consume 100% of the daily energy that's generated daily, so for the life of me we can NOT understand why the city of Tallahassee is still charging us for electricity after we've had MONTHS to accumulate energy. The city of Tallahassee couldn't give us any answers after trying for awhile. We've even waited to see if these charges would work itself out. As of today we're still having to pay the city for electricity, but we NEVER consume more than what's been generated smh. I've reached out to Mark and Austin and I am awaiting a CALL back. If I have to this problem will be escalated. If you are considering this company DON'T do it unless you want to pay for solar panels and still pay for electricity MONTHLY. Also, the tax credit that they swear you'll be able to apply to your panels as an incentive payment to prevent your monthly panel bill from increasing is also a LIE. Do yourself a favor and leave those solar panels where they're at because this is a breach in the agreement.