Review for Momentum Solar

Office location: 500 West Avenue, Stamford CT, 06902

03/30/2024
William Banick Milford, CT

Find a solar company who respects their customers

I cannot recommend strongly enough that you avoid Momentum Solar at all costs. The first time we met with them, we spent three productive hours learning about their product and services with an excellent representative, only to have that visit end with a call to a sales manger who offered a hard sell pressure tactic to sign today. The manager insisted we sign the deal and if we found a better deal, he promised to give us $1000 and let us out of the deal. That should have been the end right there but it was not. They called to schedule another visit with a revised proposal. Against my wife’s better judgement, I scheduled another meeting with them. After a pleasant 90 meeting, the new representative began to bash a competitors proposal that I shared with him. When I asked him to expend his energy convincing me to go with Momentum rather than slandering a competitor, he chose not to honor my request. In the next 10 minutes the conversation turned into a legitimate argument in which the representative raised his voice with me telling me I was making a mistake by considering a small, family-owned local firm. His reasoning was that they would go out of business or owner might die and then I would have no one to turn to if I had a problem. My wife finally intervened and asked the representative to leave our home. Today, three weeks later, I received another follow up call to try to schedule a third appointment. I asked to be removed from their system and to never be called again. They asked one last time if I was sure that I did not want to review their new proposal fresh from engineering. When I refused, they hung up on me.

Sales process
On schedule
After sales support

System size (kW): 16

Year installed: 2024