Review for Green Star Power

Office location: 1000 Gattis School Rd, Round Rock TX, 78664

03/28/2024
Jkts San Antonio, TX

Overpriced and nonresponsive.

I was sold overpriced panels. Also agreed to certain terms as we are on a fixed income, and was sent to a predatory lender. Terms are as agreed upon for 18 months and then go up if 30% of the loan is paid off. A detail not disclosed., and we made sure and asked if the payment was fixed. As long as you give them the tax credit and auto draft, the terms will stay the same, not true. The tax credit doesn't get the loan to the required balance, and the payments made thus far for the last 9 months, have gone to interest. There was no way to pay that amount down in 18months. We called because we were having trouble with the panels not all working correctly. They never called back. When we called for an estimate to remove them, we were quoted $17k to remove them and lay them in the yard. There is no way I would recommend this company amd I'm pissed they were recommended to me. Huge scam.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 17.6

System price: $74,000

Year installed: 2023

Price include the Federal Tax Credit or incentives: Yes