Review for Icon Power

Office location: 6800 N Camino Martin Ste 136, Marana AZ, 85741

03/25/2024
Heidi Sahuarita, AZ

Manipulated into signing

We got solar in July our sales person was a friend. Unfortunately we trusted what he said and never thought we would have been deceived. He told us with the amount of panels he advised us to get we would have a zero electric bill from our electric company. Mind you that has never happened not even close . At first we discussed a $150 payment for solar when it came down to it with the panels he advised our payment was $225. Plus our $400 electric bill it just kept going every month. Every month he blamed Our electric company and said he didn’t know why it wasn’t zero he even offered to pay for more panels which he never did. Another thing the day we had it installed they did something to the roof I’m not sure or to a drain but it poured rain 30 minutes after they were done and it pored into my sons room all over his bed. I took video and pictures sent it to them he told me he was so sorry they would replace the bed . They never did after months the general manager sent a message to him saying it wasn’t caused by solar guys so they weren’t responsible.!!! After months of being told they would replace his bed. Today I went to do our taxes and was just made aware that if we don’t apply out tax return towards the solar our payment goes up almost $100 this was never made aware to us. I know we signed the contract but he was our friend he didn’t tell us this he just said sign here here here and here. All along playing us for fools I have all the text messsages saying he doesn’t understand what’s going on and he is fighting for us. Beware of this company and beware of friends that work for this company.