Office location: 43445 Business Park Drive STE 110, Temecula CA, 92590
03/25/2024
Tiana Castro
San Diego, CA
Please save yourself the trouble and do not use this company. I’ve been trying to get my panels done since October 2023 and it’s almost April 2024 and they are still not on.This company has dropped the ball for months. They have terrible customer service, project management, communication, and follow through. They didn’t even know they had missed the final inspection until I called the utility company to ask about the status. I had to let Freedom know it was missing and then they worked on fixing it. Please save yourself the heart ache and go with a different company. Using this company was a mistake.
System size (kW): 14
System price: $19,000
Year installed: 2024
Price include the Federal Tax Credit or incentives: Yes
Freedom Forever reply
03/27/2024
Hello Tina Castro, your feedback means a lot to us here at Freedom Forever, and we're committed to ensuring that your experience with us is exceptional. We understand the challenges you've faced with the delay in your project, and we're dedicated to turning things around for you.
To initiate the resolution process, kindly send an email to OnlineSupport@FreedomForever.com with your Full Name, Project Address, Phone Number, and Email. This will enable one of our Online Support Specialists to reach out to you promptly.
We're genuinely excited about the opportunity to partner with you on the path to resolution and appreciate your cooperation.