Review for Sunrun Inc.

Office location: 16 Progress Rd, Billerica MA, 01821

03/18/2024
Jack North Andover, MA

great experience

It was a pleasure working with Brian. He is a super nice guy, very personable and put absolutely zero pressure in our initial and subsequent talks! Everything worked out great. He took his time explaining every step of the process. I have a metal roof and was a little concerned about it, I did some research on my own! My wife and I decided to go ahead feeling confident that if there were any issues that Brian and the crew would deal with any crisis any questions timely and professionally and without hassle. I often say that how a company handles any fears or any problem is the real measure of how good a company really is. Brian kept in constant contact with us, since our installation happened just before covid and getting the inspectors and power company to come out proved to be difficult. Brian was never hard to reach and was great at communicating. He even showed up at our house when our child was born to congratulate us. You can not go wrong talking to Brian Cartier. Sun Run scored big hiring Brian. I have had no issues with the solar system I have. It has exceeded our expectations and we are very happy with it!