Office location: 20 Greenway Plaza, Houston TX, 77046
03/15/2024
John doe
Tewksbury, MA
They are the worst. Bad customer service no one answers you and gets back in a timely manner. When things don’t work for 3 months they don’t notify you and you pay double your electric bill you don’t get a credit. I wouldn’t recommend to anyone.
System size (kW): 1300
System price: $65,000
Year installed: 2023
Price include the Federal Tax Credit or incentives: Yes
Sunnova reply
03/21/2024
Thank you for reaching out and bringing this to our attention. We are sorry to hear about your experience. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you at?