Review for AM Sun Solar & Roofing

Office location: 410 Sherwood Rd, Paso Robles CA, 93446

03/14/2024
Garet P Atascadero, CA

A+++ Customer Service

I initially reached out to AM Sun because they are the most well established locally owned solar company in a sea of corporate subsidiaries. But AM Sun really distinguished itself with customer service starting with my very first contact with Elizabeth, who drove out to my house the day I submitted a questionnaire and worked hard to help us to achieve both our power, financial and aesthetic goals by researching available products and designing a truly custom system. The process was straightforward and on time, and the work crew who installed the system was respectful and efficient and produced high quality work. But the real demonstration came when gremlins in my electrical wiring- a merging of old house and remodel, of old and new building code requirements- was having a difficult time with the new load of solar power feeding back onto the grid, constantly tripping my fuses midday. For over a year AM Sun visited my house- particularly Keith, Brandon and Cory- and, working with the electrician who did my remodel, trouble shot every possible scenario until a solution was achieved. To say it was above and beyond is not enough to reflect the scope of extra time invested in making sure the job was truly complete. I have total confidence that they stand behind the quality of their work because I've experienced it.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 12

Year installed: 2022

AM Sun Solar & Roofing reply 03/19/2024
Thank you for taking the time to leave a review, Garet! Our team loves going above and beyond for our customers and were happy to help solve "gremlin" problem. Take care, The A.M. Sun Solar & Roofing Team