Office location: 66-D Main Line Drive, Westfield MA, 01085
03/06/2024
Chris Smith
Bolton, MA
We first started our adventure with All Energy Solar back in 2020. Carlo did a great job at walking us through everything virtually, from estimating our solar panel output, install cost, and state rebates. We had our install completed in September of 2020 by a very courteous and professional crew. All inspections passed, system worked fine, and we were able to stop paying National Grid after a few months. Fast forward to 2023 - we were in the market for some solar backup batteries. We live in an area prone to power outages due to downed tree branches, so it is common for us to lose power for a couple hours several times a year. Solar is great, but you're still required to be tied to the grid to keep the lights on. Carlo again walked us through the process, making sure we got a system that meets our needs without overselling. All Energy Solar's end of the install went great, as did the inspections. Our only hang-up was that MA state fire code requires a fire resistant closet to be built around the batteries, which meant hiring a different contractor to do that part of the job. This slowed down the process by a few months, but this shouldn't be held against All Energy since this part wasn't affiliated with them. They were quite good about checking up on the progress and trying to help as best they could through all that. Anyways, our batteries are working, everything is up to code, and we run off battery power through the night while retaining a few hours of backup power in case on an outage. Overall, both installs were exactly what we wanted, everything stayed within our budget and worked exactly as we wanted. All our interactions with the staff, whether over the phone or in person, were great. Everything seems to meet our needs for now but if we ever need another upgrade, we know where to look!
System size (kW): 8
Year installed: 2020