03/05/2024
Maria E Molina
Rialto, CA
Never ever purchase purchase or rent or do anything with Sunnova. My parents both passed and left me as executor over the estate. Every one you call have a different answer, no one knows what the others are saying. Omg the case numbers are ridiculous. Everything you do has to have a case number. Nobody ever can answer it straight and nobody can ever give you the information that you need. It’s so ridiculous and they are the most awful awful company to work with.
System size (kW): 169
System price: $35,000
Year installed: 2017
Price include the Federal Tax Credit or incentives: Yes
Sunnova reply
03/06/2024
Greetings Maria E. Molina, we sincerely apologize for the experience you've had. Please email us at customerservice@sunnova.com or call us at 1.866.SUNNOVA (866.786.6682) and we will gladly reach out with assistance. We hope to turn your experience around. Thank you.