Review for Purelight Power

Office location: 541 Parsons Drive, Medford OR, 97501

03/02/2024
DebM Grants Pass, OR

Can’t get anybody to respond

We’ve tried calling, texting the last numbers we have, emailing … our phone apps have t worked for almost two years. The app is the only way to know what’s going up there. Right after installation when the app was working, we had a couple panels go bad. With no working app, who knows what’s going on with $58k worth of solar panels. I’ve tried self help on line, but still no success. But nobody at the office will respond to us. Would not recommend them any more. Have read really bad stuff about them lately. :(

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 1638

System price: $58,000

Year installed: 2020

Price include the Federal Tax Credit or incentives: Yes