Office location: 4060 S. Clay St, Denver CO, 80110
03/01/2024
Don C
Steamboat Springs, CO
I bought two new Viessman boilers from Metro Solar and had a very bad experience. The crew who installed the boilers told me they had never installed Viessman boilers before. One did not work. I was told it was an airlock, it was my fault, and I would have to pay for them to return to fix the problem. I refused. I read the Viessman guarantee and learned if I used untrained non-Viessman certified workers to do a repair on the boilers I would void my Viessman guarantee, which only covered parts and not the service call. I had to hire a certified Viessman technician to fix the problem. I was told it was not an airlock. I would never do business with Metro Solar again.
System size (kW): 20
Year installed: 2024