Office location: 4801 N University Avenue Suite 900, Provo UT, 84604
02/28/2024
Pete DeFranco
Simpsonville, SC
During solar panel installation, our roof was damaged causing a leak. The panels were removed and the roof repaired. Now they want us to buy new panels because the original ones were "damaged". Even if the panels were damaged before removal, had it not been for Ion Solar's negligence in the first place we would have panels working, as they claim, in a diminised capacity, but we would have SOMETHING. Now I have $18000 worth of panels sitting on my deck and they want us to pay another $4000 to fix their negligence.
System size (kW): 29000
System price: $18,000
Year installed: 2016
Price include the Federal Tax Credit or incentives: Yes