Review for Semper Solaris

Office location: 10713 Norwalk Blvd, Santa Fe Springs CA, 90670

02/27/2024
Syed Khadri Reseda, CA

Beware of false assurances

I had solar installed thru them in late 2020 and I was told at the time that if and when I get my roof done, there is a $35 per panel charge to uninstall and reinstall the solar panels. Fast forward to February 2024 and with the rains we have been having, my roof started to leak. Doing my research on roofers I inquired with Semper to do room and they quoted me $22K for the roof plus $315/panel to uninstall and reinstall. After much discussion, we agreed upon $75/panel whether I get the roof done thru them or with some else. Finally, found a good roofer for $15K and when I contacted Semper to write up a contract to do the uninstall and reinstall of solar panels, they completely breached my trust. They said they do not offer this service unless I get the roof done thru them or have battery installed or have solar work done thru them. This is what I get for supporting a veteran owned business. Very dishonest, ridiculously over priced, horrible customer service. Eric doesn’t know what Ameet is saying and Jennifer doesn’t know what Eric is talking about. Poorly managed organization causing nothing but agony, frustration and disappointment. Perfect recipe for my lawyer who is working diligently towards a hefty payday. Buyers beware. Stay away from this company and save yourself.