Review for Hytech Solar

Office location: 6 Washington Avenue, Bay Shore NY, 11706

02/12/2024
P West Babylon, NY

Beyond disappointed!!!

Beware!! My wife wanted the Tesla Solar Roof, their sales guy talked her out of that and then into their system showing her and then myself his electric bill with a $15.00 charge saying that is what we would see in bills after the system was installed. First off their sales person is not an employee they are just contractors who get a commission so don't believe them!! They seemed nice, came out, evaluated the roof, then changed the roof, roofing team left debris around which cost me $25.00 to fix a nail in my truck tire. Reached out, not even an apology let alone paying for the tire fix. System got installed, was promised a transfer switch for my generator, never happened, all sorts of excuses. System cause systems in my house to operate erratically. Power output not as promised, they put panels on the back and front of the house, back is south facing front is north facing. The rear does generate well, the front at best 25% of the rear. Contacted them, they refused to move the panels to the rear, but would be happy to sell me more and place those on the rear. What's wrong with that picture? System shut down a number of times and I had to troubleshoot since they barely looked into it, found out that one of their wires in the breaker panel was not inserted into the breaker correctly. We don't even get 25% coverage of our needs.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 17

Year installed: 2022