Review for Kota Energy Group

Office location: 5205 Avenida Encinas Suite D, Carlsbad CA, 92008

02/09/2024
Hurtado Camarillo, CA

I wish there were negative Stars to give!

The whole process was a sh-t show! let's start with the fact that the installation occurred in 2022 and we were told the house needed re-roofing. It was an unexpected cost but let's be honest in a few years the solar panel would pay itself off along with the new roof. One of their people turned my backyard sprinklers off and did not share that information with us. Here I was putting grass fertilizers and the like till i figured out what happened. The piece de resistance was when the first heavy rains in 2023 came and I had leaks in my garage and indoor patio. they came in and claimed they fixed it. the rest of the year rains were mild, and we did not see anything. Now the recent storms from 2024 brought back the same (F--ING) leak in the indoor patio. Koda has graciously reminded me that they've already fix the problem and it's been two years since the installation. although it is the same issue and same location, they are no longer responsible! Pieces of sh-t!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 5.2

Year installed: 2022