Review for PosiGen

Office location: 145 James Dr. E Suite 300, St. Rose LA, 70087

02/05/2024
Gilda Charles Saint Rose, LA

Poor customer service and poor product

This is one of the worse decisions I ever made. I want to share this with everyone. Several attempts to get someone to come out and look at my panels for quite some time now and nothing has been done. Reached out to managers on a few occasions and no call backs. I guess if management is worthless why would you expect anything better from customer service. Every attempt to reach someone to lie to me means on the phone at least about 60/90 minutes. Also remember if a hurricanes come through you have to pay out your pocket to have panels removed to have roof replaced or repaired. This is something they never inform you of until you need to have roofing work done. All I can say is don’t do it!!! You will be sorry

Price charged as quoted
Installation quality

System size (kW): 12536

Year installed: 2010