Review for Longhorn Solar, Inc.

01/29/2024
DM Austin, TX

They should hire me for project management because I did a lot of the coordination work (they should be doing this!) on the solar project at my home. Frustrating when no one at Longhorn calls back nor emails back (this happens frequently. I eventually get responses but it's because of my constant follow-ups), an appointment resulting in a no show from their tech person, an old part (trash) disposed on my property grounds, technical issue that took awhile to get resolved, etc. All the problems have been post sales installation and post sales service. The best part of the process was the sales. In fact, Longhorn Solar’s salesperson Ron Martin is outstanding. This recommendation is strictly in regards to Ron Martin who demonstrated solar knowledge expertise and excellent customer service … many times above and beyond. He’s friendly and returns calls. Sometimes when a salesperson completes their sale, one never hears back. But Ron has always been reliable in getting answers for me, even after the purchase was made. He has also visited my home to further explain the solar system and walk me through the apps. I recommend Ron Martin wholeheartedly.