Review for The Solar Guys

Office location: 190 S College Dr, Cheyenne WY, 82007

01/19/2024
4 months and no system installed Wheatland, WY

Poor service; no system after 4 months!

On September 20, 2023 I signed a contract for an 18 panel solar system. As of January 18, 2024 I still do not have my system installed. I received a call from Operations Manager on December 6th. He apologized for the delay and committed to having the system installed no later than December 20th. December 2023 was mild weather and perfect to get the system installed; January 2024 not as nice. I have not heard from Ops Manager since the December 6th phone call; even after missing the date he committed to. On January 3rd 2 people brought hardware in a trailer. As of January 18, 2024 the trailer and hardware are sitting in my yard. I have not had any updates and the local electric association reached out to me to get a phone number. Manager has been incommunicado.