Review for Meraki

01/08/2024
Armando Lafuente Palm Bay, FL

Very Bad experience with Meraki Solar

First, they told me that I would be getting a tax rebate for $22,000.00 dollars, that is not true, this is adjusted to your income, and given to you as a credit not tax refunds, let say if you owe IRS $22000.00 dollars than with this tax credit you owe IRS nothing. but for the regular people out there it does nothing for them, so if you don't pay down your solar panels financing with the tax credit in 18 months your bill for the solar panels go up about 40% per month higher, I am writing this because my system has broken down 5 times in 4 months, they did not come until 111 days later, of course my FPL bill went up to over $1,500.00 dollars because they told me to take off budget billing, I now pay more for electricity than I ever paid before they came into my life, now the system is broken again and it has been over 3 weeks and no one has called me at all, I tried calling them but no one answered the call, not even the sales person who sold it to me, I put a claim for the money I spent on FPL because there system broke, it was not my doing or fault, they had put on the ground wire in the first place and so my system did not sent any power back to FPL, so in other words I loose, they denied my claim. So now I am going to make sure that everyone out there knows what Meraki Solar is doing, trust me do not get involved with this company, I did saved money the first time when it was installed, but that was it just one time, now this system breaks over and over again even when they finish fixing it, just a couple of days later it breaks again and again. I am so tired dealing with these people. And on top of everything my roof was installed in 2019, after they installed the solar panels my roof started to get black around the panels, I was so happy when I got a new roof and the color of it beige is awesome, now they have done a very sloppy job that my roof has black areas especially in the front of the house, I am so frustrated that I am boiling.