Review for Array of Solar LLC

Office location: 276 5th Ave #704, New York NY, 10001

01/06/2024
Noah Walley Brooklyn, NY

The Absolutle Worst Experience

This company absolutely sucks. While Jeremy is a nice enough guy their performance on my project has been horrible. I signed the contract in October 2022 and was told my install would be done before the end of the year. In fact, the install was not done till May 2023, certification was not completed till October 2023 and as of today I am still no connected to the grid. Worst of all both this company and the contractor they use (yes - they don't do the work themselves) have refused to reply to any messages (text/voice/email) I've sent them since October and so now I'm not sure I'll ever be able to get my system connected to the utility - which pretty much defeats the purpose of buying one in the first place. It has been such a long and exhausting and ultimately failed process that I strongly encourage anyone thinking of using this company to not do so under any cirucumstances. Short of simply stealing the money outright these guys could not have been much worse.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 12

Year installed: 2023