Review for Rising Sun Solar

Office location: 810 Kokoma Road Suite 160, Haiku HI, 96708

01/02/2024
Marie Lahaina, HI

If I could give zero stars I would. I’ve had ongoing issues with my newly installed $50k system since installation in the summer. The customer service is basically non existent with Rising sun and as other customers have said in their reviews, it is extremely difficult to get in touch with anyone in their office. They recently consolidated their operations in September and the customer service has gotten even worse since. There is no professionalism or accountability on their end and they basically take the money and run. I recommend any other company for your solar needs. This entire experience has been a nightmare. Considering contacting the Department of Commerce & Consumer affairs, HECO (who is partnered with Rising Sun for solar projects), and the BBB regarding my concerns.