Review for ADT Solar (formerly Sunpro Solar)

Office location: 11710 Stonegate Circle, Omaha NE, 68164

01/01/2024
Mary B Omaha, NE

Horrible; They Steal Your Money and Leave You Hanging

I paid cash for my solar panels, which went up in September 2023. It is now January 2024. They caused my project to fail the electrical inspection, claim they have no report of that inspection or the building inspection that I passed. People answer the phones who know nothing and say they will pass messages to those in charge of my project and I'll get a call. I never get called back. On January 3 I will report them to the BBB. I want my job finished ASAP (I was supposed to be up and running no later than the end of December) OR they can take their panels off, give me a new roof (so I have no holes in it) at their expense put on by my roofer of choice, and refund me my more than $28,000. It scares me if they finish my project because I will probably have to go to the BBB if I need service down the road. They don't sell anymore in Nebraska, and they didn't tell me this until the final day off installation; so they have apparently given up on those of us in the state. AVOID THIS SCAMMING COMPANY.