Review for SunPower by Sea Bright Solar (CA)

Office location: 1785 Industrial Park Avenue Building A, Redlands CA, 92374

12/28/2023
Basmah Mission Viejo, CA

20 months and job NOT COMPLETED

The worst experience ever. We signed the solar contract on 4/30/22 and it is currently the end of December 2023 and this project HAS NOT BEEN COMPLETED. There have been delays every step of the way. The company has had a turnover of project managers. There is no accountability for getting the job done. They ignore our emails and phone calls and do not call back. The panels finally got installed in April 2023 a year after the contract was signed but failed the inspection. The problem was fixed and they were operational as of the end of August 2023. They were supposed to upgrade our electric panel and install a Tesla charger as part of the contract. They half did the electric panel and we can't get a hold of them again. We even filed a complaint with the California State Contractor's Board after which they started to respond but failed to respond again the state board closed the complaint. We are unable to get this project completed.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 10.3

System price: $47,593

Year installed: 2023

Price include the Federal Tax Credit or incentives: No