Review for Bright Planet Solar

Office location: 5 A Street, Auburn MA, 01501

12/11/2023
Mariel Rodriguez Southbridge, MA

Worst decision i ever had made!

On February i had made the decision to go solar panel,they recommended me a seller associate her name is Tiffany Santiago she had made so many promises i will save money on my electricity,even told me i was going to be stuck forever with her if i needed anything she will be here I will have her support!! Absolutely everything is a lie ,first i was a little worried because my roof is old Tiffany told me when they come and do the inspection they would let me know if it pass,they came on a day my roof was full of snow and they said it pass and i reached her and ask how was possible it pass if has snow and they couldn’t see nothing with the snow,they came the second time and yes everything is good,still with doubt on my head about the roof,on the inspection they need to make sure when the place the solar battery was not going to be any interference for my solar can charge never did they place them where my next door neighbor have his tree of course they don’t charge appropriately because of the tree and i been paying the solar and on top of that my electricity as well I been struggling with them because they were supposed to remove does tree before they placed the solar and until this day am going back and forth with them and sending them proof and l permission from my next door neighbor ,they said they were going to help now i need to wait until may for them to check the production for the whole year let see what happens,they place the solar after that i had leaks on my atic call them they came they supposedly addressed the problem,waited it took for ever for them to get everything straight for them to turn on ,still have more leak and worst on my atic they came to fix and the guy who came did a big hole on my attic i call and still waiting for the to see what is going to happen!am very disappointed and upset because is nothing what i had expected!!and been trying to get in touch with the seller rep and haven’t heard from her at all !!