Office location: 410 Sherwood Rd, Paso Robles CA, 93446
12/11/2023
Sid Abma
Atascadero, CA
We put in an 11Kw Sun Solar System last summer. Their installers did a fantastic job. I did not compare Sun Solar to other companies. Maybe my bad. We installed a solar system that was supposed to put out 1 1/2 times the electricity we had used in our highest previous years consumption. After 1 year our True-Up was over $3000. When I asked what happened, they said we used to much electricity. I have been asking for help from AM Sun Solar to try and help figure out why. They are not interested to help us understand why this happened, and they say their electrical contractors also have no skills to help us resolve why. Would I recommend them to anyone else in our area? Sorry NO!!
System size (kW): 11
Year installed: 2022
AM Sun Solar & Roofing reply
01/31/2024
Dear Sid,
We’re so sorry to hear that your experience with us has become negative. We work hard to do the best for all our clients. It can be challenging to correctly estimate each client's future energy usage prior to installing and that is why we work with our clients to size the right solar solution. We’re proud to have many happy customers during our 20 years in business on the Central Coast.
Sincerely,
The A.M. Sun Solar & Roofing Team