Review for Better Earth

Office location: 4040 N Combee Rd Ste 12, Lakeland FL, 33805

12/02/2023
CJ Lutz, FL

Smooth process

Overall our experience with Better Earth and their sales team(Jacob) was very good. The cost is a bit high in my opinion, but the warranty and increased home value help offset that. The entire process took about 2 months. That included waiting for approval from my HOA. Within a few weeks of activation we had an issue with not being able to see solar production. It took about a week, but they came out and replaced the cellular antenna and then we could see our solar production again. Even though we are now in the winter months with much less hours of daylight, we produced more energy in November than we used so our TECO bill was $20 service fees only. I’m hopeful we’ll end up producing enough extra energy that we even cover the service fee. The big negative about the whole experience is that our insurance company won’t allow us to have solar so we have to switch. And we tried many insurance companies and only Citizens would pick up our policy. Something we wish we had known before signing a solar contract.