Review for Sunrun Inc.

12/01/2023
Roger B Mendon, MA

Misled!

Worst experience I had dealing with this company. From being mislead by the salesperson to not explaining the procedure and also not producing insurance certificate. Will not recommend them!!!!!

Sales process
On schedule
Installation quality
After sales support

System size (kW): 1

Year installed: 2023

Sunrun Inc. reply 12/05/2023
Thank you for bringing this to our attention, Roger. My name is Frances. As part of Sunrun's Social Media Team, I can assure you that we would be happy to look into this for you in order to ensure you have no issues and it doesn't happen again. In order to best assist you, please send your address and an overview of your concerns to resolutions@sunrun.com, so that we can personally connect you with an Escalations Expert who can help you with this. Thanks!