Review for POWUR Energy

Office location: 6632 Telegraph Road Unit 199, Bloomfield Township MI, 48301

11/28/2023
K. Amer New Albany, OH

Worst company to do business with.

Powur is the worst company can anyone do business with. I live in Columbus , Ohio area. Very completed start process. They will tell you they will do all the work but they won’t. My home owner association refused solar installation for my house and Powur is giving me such a hard time giving me back my deposit although it is mentioned in the contract that in in these kinds of situations I would be eligible for a full refund. Powur kept playing games with me for a month transferring me from billing department to customer service the to account payable and then sent me a partial refund. I paid them $2,000 deposit and they refunded me only $1,400. Why? I don’t know. I complained to BBB and still I haven’t heard from anyone. Powur have lack of professionalism, worst customer service and when I tried to call their customer service, I couldn’t reach and department to speak to anyone. Please be aware of this company and don’t do any business with them. I would rate them zero stars.