Review for Sunrun Inc.

Office location: 2501 Union Ave, Bakersfield CA, 93305

11/21/2023
very dissatisfied customer Bakersfield, CA

WORST SOLAR COMPANY

This company do not follow through with promises and contracts. Over charged and lied about roof. Installers damaged my roof and scratched new panels. Do not go with this company. Worst thing we ever did. Very dishonest company.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 13435

Year installed: 2023

Sunrun Inc. reply 11/26/2023
We're so sorry to hear this, and we would love the opportunity to make it right. In order to best assist you, please send your address and an overview of your concerns to resolutions@sunrun.com, so that we can personally connect you with an Escalations Expert that can help you. Thank you!