Office location: 5365 W Sam Houston Pkwy N, Houston TX, 77041
11/20/2023
Arun T
Cypress, TX
My panels were installed in summer of 2021. They did not function properly till NOV 2021 due to multiple installation/generation issues. After changing my electric provider (to get the solar credit) I did get negative bills for first 4 months! But after that, the performance of the panels & the energy production decreased significantly!! I logged in multiple support requests but there was no proper response. I was made to contact multiple teams but no body takes ownership & no one cares about the customer issues! Now, I am paying $150 on an average per month along with the solar loan costs. My total costs are way higher than what I used to pay prior to the solar panel installation. Overall, I would NOT recommend this company to anyone, Wish I stayed away.
System size (kW): 7298
System price: $17,800
Year installed: 2021
Price include the Federal Tax Credit or incentives: No
Momentum Solar reply
11/28/2023
Hi Arun. We are sorry to hear about the issues you've faced. Please email your name, project address, and any relevant details to marketing@momentumsolar.com so we can locate your account and reach out to discuss further. We would love the opportunity to resolve things for you. Thank you!