Review for ADT Solar (formerly Sunpro Solar)

11/09/2023
Pedro Uztariz Bourbonnais, IL

Not satisfied

Took forever to have the system installed: Over 2 months beyond what was estimated, the system ADT sells is more expensive than the average, but I still went for ADT as they are a known company and not the typical firm that goes out of business and leave you stranded. Once installed, it took forever for them to stop by and inspect the installation, almost one more month later. Then, I had to wait more time until the utility company gave the final permission to start the system. I received an email with instructions to activate the system and download the monitoring software: OH surprise! Not working, not generating 1 watt and the day when I have to start paying the solar panel loan is approaching quickly. After calling and sending many messages to get ADT Solar at my house and fix the problem, they hldid not show up! To summarize: my advice to everyone, I totally regret having signed a contract with ADT Solar, stay away from ADT Solar!!!