Review for Erus Energy (Out of Business)

Office location: 21402 N 7th Ave, Phoenix AZ, 85027

11/06/2023
Helle Adul Converse, TX

Solar installed in TX

Where to start?! System was sold to us in early 2021, finally came online end of Oct 21. Since then it has gone offline several times, can’t get ahold of anyone. We were told our electricity bill will be 0, in reality we are dependent on the grid 60% and up. We don’t break even between paying the light bill and loan on the panels. When calling the number, they have technical difficulties. The San Antonio office is closed it seems. It definitely is not a reputable company. The sales people who sold it to us are no longer working for the company, they either knew they were lying to us or were totally incompetent in doing the calculations. I looked back at our power usage before the solar panels and weirdly enough the usage is way up from before we had the panels and our reported usage is a lot above the average of the same size home in the area. It is a ripoff. Would not recommend them to anyone. Not sure at this point whether they still are in business