Review for ADT Solar (formerly Sunpro Solar)

Office location: 920 South Spring St. Suite 2300, Springfield IL, 62704

11/03/2023
Gregg M. Tolono, IL

An Excellent Decision!

By in large the experience was great! There were some minor bumps in the road after the point of sale but I must say, the Sales process was top-notch. I worked with a gentleman by the name of Nicky Theis. Not only was he extremely knowledgeable and experienced but he made sure my needs were met in every way. He gave e all the options and made sure that I would be able to achieve 100+ percent off-set. This mean I will pay nothing for electric to my supplier. Although there were a few gaps post-sale, he stepped in and gave me all the necessary information when my account executive could or would not. Nicky is the definition of full service and he has lots of clients, so his ability to juggle those that are both somewhat to very needy was impressive. Nicky is a credit to the solar industry and without a doubt the brightest star of the ADT corporation. The installment process was also impressive. It was done in one day and was executed with near perfection. Nicky mad sure to follow-up with me to make sure my installation went smoothly. I highly recommend ADT as a company but mostly because of Nicky's outstanding Sales & customer service prowess. If you are thinking about Solar and live in the Central IL area, choose ADT and ask for Nicky T.